Fleetline Car Body and Paint Centre, Service & MOT's

Legendary Customer Service comes as standard... We now have an 'Out of Hours Recovery Service' Call 07774 119061 for a speedy and reliable service

We are committed to delivering excellent customer service...

This charter is our promise to you about the levels of customer service you can expect from every member of staff here at Fleetline. It sets out our customer service principles and the service standards that we aim to meet for all of our customers

Our customer service principles

We will demonstrate our commitment to excellent customer services by:

  • Dealing with your enquires professionally and efficiently
  • Treating your enquiries seriously, aiming for the right answer the first time
  • Being polite, courteous and clear about what can and cannot be done
  • Treating all people fairly and recognising your point of view
  • Actively seeking your views to help us improve the service
  • Promoting equal opportunities in all areas of service delivery
  • Providing an accessible service

A quality bodyshop with 5 star customer service to match. I can't recommend Fleetline Coach works any higher! Going the extra mile for their customers every time! Thank you so much for all your help. Michael C

We pride ourselves on the quality of the work that we carry out and the levels of service that we offer to our customers. Fleetline Coachworks are proud to have been awarded a BSI Kitemark 10125 which governs all aspects of car bodywork repairs ensuring that all work that we undertake meets the highest standards in areas such as quality of the repairs, of the materials and repair methods used. We are also members of the good garage scheme and have recently been given a bronze award for our Eco Friendly Repair methods

how are we doing? Did we get it right?...

If we've got it right for you please tell us, if we didn't then also please let us know too! Call us on 020 8680 8888, email us here or simply fill in a few details in our simple form below, we will come back to you as soon as is possible. Most enquiries are responded to within 24 hours

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